OVER 32 YEARS EXPERIENCE
All YOU NEED TO KNOW

We have been proud to serve the auto parts community since 2001. It's thanks to you that we can now do so from 4 north America locations. We expanded our business in 2008 to make room for an increased demand in after-market collision parts

QUALITY PARTS AT COMPETITIVE PRICE

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VISIT US

117 Sinnott Road

Toronto, ON, M1L4S6

1100 Steeles Ave. East

Brampton, ON, L6T1A1

3245 Jean-Baptiste-Deschamps Blvd.
Lachine, QC, H8T 3E4

7900 Northfield Rd,
Walton Hills, OH 44146

© 2017 - Tiger Auto Parts - All rights reserved.

Warranty:


A. LIMITED WARRANTY TERMS & CONDITIONS.

  1. One year limited warranty on all aftermarket replacement parts such as hoods, bumpers, fenders and other automotive aftermarket replacement parts. New distributors, strut, AC compressor & radiators come with one year warranty Exchange only, Catalytic Converter final sale, Lamps with HID and LED come with 5 days startup warranty from date of invoice.

B. ITEMS AND CONDITIONS NOT COVERED BY THE LIMITED WARRANTY.

  1. The cost of labor required to remove and install a repaired or exchanged parts to the vehicle.

  2. Any damage caused by abuse, neglect, accident or natural perils.

  3. Loss caused by the parts being improperly installed.

  4. Shipping & handling, border fees and all other admonition costs.

  5. Decrease in performance of any covered part due to normal wear and tear (unless actual breakdown occurs), having regard to inherent manufacturing faults in some parts models.

  6. Loss caused by any modification or use of the parts for which it was not originally designed.

  7. Parts if it is used for competitive driving, racing or commercial purposes.

  8. Loss caused by the failure of a part or parts of the engine that are not covered by this limited warranty.

  9. Repairs performed without prior authorization from Tiger Auto Parts.

  10. Loss caused by defective timing belt.

C. SALES CONDITIONS.

  1. Deposit is not refundable.

  2. Order can not be cancelled if it has been shipped.

  3. 5% cancellation fee will apply to all unshipped orders.

  4. Repairs or exchanges will not extend this limited warranty beyond the described term on this form (section A).

  5. Images in all our website and eBay listings are not the actual pictures of the product and they used as a sample only.

  6. This limited warranty is in lieu of any and all other expressed warranties of Tiger Auto Parts. Any warranty implied is limited to the duration of this limited warranty. Tiger Auto Parts does not assume or authorize any person to assume on its behalf any other obligation of liability.

  7. Tiger Auto Parts will not be responsible for incidental or consequential damages arising from loss of use, loss of time, rent a car, lose of job, inconvenience, or commercial loss, or any other consequential damage or lose.

D. RETURNS POLICY:

  1. Aftermarket parts:

    • The original sales receipt or at least order number or invoice number must accompany all returns. Returns without the above info will not be accepted. A part returned undamaged within 30 days of the original purchase date may be credited at management's discretion, but no credit will be given for any part returned more than 30 days after the original purchase date and will be return to you. No return will be accepted after 30 days.

    • Any damaged part must be reported within 4 days from delivery date. We will not accept any damaged parts after 4 days.

    • You can return up to 10% of your total monthly purchases without any restocking fee. Returns more than 10% monthly allowance will face 20% restocking charges and that will be automatically applied to your monthly statement. Return parts without sticker date and beyond 30 days time frame will not be accepted.

    • It is your responsibility to make sure that the parts you ordered are the same as the parts you are billed for and the parts you have received!

    • No credit will be granted for returns on altered, edged, damaged or painted Parts.

    • Unused parts must be returned in their original packages and in re salable condition for a full credit. Unused CAPA certified parts must still have the CAPA seal affixed to the part.

    • All returns will be posted to your account as a store credit within the next business day.

    • Returns will not be accepted without the signed Pick Up Receipt.

    • Wrong return parts will be corrected by our warehouse parts specialist and will be credited to your account as per the parts we received.

    • Returns will be in Pending status until we get the parts inspected in our warehouse.

  2. No replacement will be sent until our staff have inspected and verified the returned. All missing parts will be charged to the customer. If we found the return item is not ours, we will simply send the item back at your own cost.

  3. Returns without RMA will not be accepted please file a claim to get RMA.

E. CLAIM PROCEDURE.

 

  1. You can submit your claim for return online after you log in to your account or call us.